Core Policy

A core deposit will be charged at the time of your order.

Core Return Eligibility:

The core must be in a rebuildable condition.
It must be returned within 14 calendar days of the original order date.

Refund Process:

Once we receive and inspect your returned core, we will notify you via email of the approval or rejection of your refund. Disapproved cores will not be refunded.
If your return is approved, your refund will be processed as a store credit or to your original method of payment. Please allow a certain number of business days for the credit to appear.
If you have not received your refund within the expected timeframe, please contact us at 18wheeltp@gmail.com.

Shipping for Core Returns:

You are responsible for all shipping costs associated with returning the core.
Shipping costs are non-refundable. If a refund is issued, the cost of return shipping will be deducted from your total.
For more expensive items, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Exchanges:

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at 18wheeltp@gmail.com
For any questions about our core deposit policy, please contact us at 18wheeltp@gmail.com